Legal Notice and Privacy Policy

We consider the privacy of our customers and users to be paramount. For this reason, we apply a policy of transparency across all our processes so that users are always informed and retain control over their privacy.

Please read carefully each of these terms governing access, use, and, in general, the relationship between this website and its users.

Who is the Data Controller?

In compliance with Chapter II of Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), Article 13.1(a) of Regulation (EU) 2016/679 (GDPR), and current personal data protection legislation, we inform you that this website is owned by DELTAKER S.A. (hereinafter DELTAKER):

ADDRESS: POL. IND. EL COLAOR, AVDA. CASTILLA LA MANCHA 7, 12200, ONDA, CASTELLON DE LA PLANA (SPAIN)

TAX ID (CIF): A12379574

EMAIL: deltaker@deltaker.com

PHONE: +34 964 776 240

COMMERCIAL REGISTER: Commercial Registry of Castellón, Volume 736, Book 303, Page 38, Sheet No. 8.332

Regulatory Framework

DELTAKER guarantees compliance with the safeguards, standards, and procedures established in the legal framework to protect the rights to personal and family privacy and the protection of personal data.

Data Protection Officer

In accordance with the GDPR (Art. 37.1), DELTAKER, having taken into account the nature, scope, and purposes of processing, as well as the risk associated with processing operations, and following an internal analysis, has concluded that it is under no legal obligation to appoint a Data Protection Officer (DPO).

However, to guarantee and demonstrate that processing is carried out in accordance with GDPR provisions, accountability protocols and tools have been established, such as impact assessments, quarterly reviews, annual audits, etc. Furthermore, the company has a dedicated team responsible for ensuring compliance with personal data protection regulations, informing and advising data subjects, and cooperating with the supervisory authority.

What Data We Will Request from You

The collection and use of data is essential for us to provide our services. However, you should know that we will only request information that is strictly adequate, relevant, and limited to what is necessary in relation to the purposes described below.

These are the types of data we may request from you:

  • Contact details: Name, postal address, phone number, email address, national identity card/passport number (DNI/NIF), signature.
  • Financial and transaction data: Credit card number, bank account number.
  • Technical data: Time spent on the website, pages visited, language preferences, IP address, device type, operating system, browser type, screen resolution.

Browsing this website by minors requires prior authorization from their parents, guardians, or legal representatives, who shall be considered legally responsible for any acts performed by the minors in their care.

Legal representatives of minors bear full responsibility for minors’ access to internet content and services. To this end, software programs and tools for blocking and filtering access to content or websites unsuitable for minors are available.

How We Obtain Your Data

You may provide us with personal data through the following channels:

  • By accessing our website.
  • When using our contact form.
  • When contacting us via email.
  • When contracting any of our services.
  • When interacting with the website by consenting to the use of cookies.

What Will We Use Your Data For?

DELTAKER informs you that the data voluntarily provided by you will be incorporated into a personal data file. This file has implemented all security measures required by regulations (Art. 32 GDPR).

Since May 25, 2018, to enhance the protection of your data, the GDPR replaces the requirement to register files with the creation of a Register of Processing Activities. This register provides all necessary information to understand data flow and the actions undertaken to protect it. DELTAKER has established this register, which remains available for inspection by the supervisory authority.

DELTAKER creates a commercial profile based on the information provided by you. No automated decisions will be made based on said profile.

We may use your data for the following purposes:

  • Responding to your inquiries.
  • Carrying out the service entrusted to us.
  • Managing your orders.
  • Processing payments.
  • Generating statistics.
  • Improving your website user experience.
  • Maintaining website security through monitoring for malicious activity and fraud detection.
  • Sending you information regarding products and/or services of interest to you.
  • Updating our records.
  • Verifying your identity for legal compliance purposes.

You may opt out of receiving electronic communications from us by sending an email to administracion@deltaker.com with the subject line “I do not wish to receive commercial communications”.

How Long Will We Retain Your Data?

The personal data provided will be retained for as long as necessary to fulfill the processing purposes for which it was collected and provided you do not request its erasure. Specifically, retention periods based on purpose are as follows:

  • Responding to inquiries: Data will be retained while processing the response.
  • Carrying out an entrusted service: Data will be retained while the service is being managed.
  • Managing an order: Data will be retained while the order is being processed.
  • Processing payments: Data will be retained as long as payment processing is required.
  • Generating statistics: Data will be retained indefinitely until the data subject requests its erasure.
  • Improving user experience: Data will be retained for the period established for each cookie.
  • Maintaining website security: Data will be retained in the system indefinitely until the data subject requests its erasure.
  • Sending information: Data will be retained in the system indefinitely until the data subject requests its erasure.
  • Updating records: Data will be retained in the system indefinitely until the data subject requests its erasure.
  • Verifying identity for legal compliance: Data will be retained in the system indefinitely until the data subject requests its erasure.

We may retain your personal information even after this necessity ends if required to comply with a legal obligation; in such cases, the data will remain blocked for the period specified by law prior to its definitive deletion.

What is the Legal Basis for Processing Your Data?

The legal basis for processing your data is based on Article 6.1(b) of the GDPR when managing the service entrusted to us—that is, when processing is necessary for the performance of a contract.

The legal basis for processing your data for all other purposes is based on obtaining your consent, in accordance with Article 6.1(a) of the GDPR.

Recipients

DELTAKER will execute, in each case, the necessary confidentiality and data processing agreements required to perform the service entrusted to us.

DELTAKER verifies that all data processors with whom it works comply with its security policies and technical measures required by law, and follow instructions in delivering and properly developing the contracted services.

Specifically, external services that may have access to your data under the conditions set forth above include:

  • Labor, tax, or accounting advisory services.
  • Courier/shipping services.
  • IT maintenance services.
  • Hosting services.
  • Software technical support services.
  • Website maintenance services.
  • Personal data protection advisory services.

It is possible that some of these services are located in a country outside the European Union; in such cases, access to your data will only occur if the country is included in the list of countries providing an adequate level of personal data protection.

DELTAKER will not rent or sell personal information, nor share your personal information with any advertiser or ad networks for advertising purposes without your explicit permission.

DELTAKER will provide information to third parties when required by law, subpoena, or legal proceeding. However, in the event of data assignment, prior notification will be provided before disclosure.

Data Security

DELTAKER applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk, ensuring the confidentiality, integrity, and availability of your data.

DELTAKER cares about website user security and to that end keeps software updated, applies a firewall to detect and mitigate threats, and performs backup copies to ensure the ongoing integrity, availability, and resilience of processing systems and services.

Browsing Recommendations

  • Verify that the server to which you are connected is located on the correct domain, even when using links stored in favorites.
  • Do not use web addresses (URLs) or links received via electronic messaging (email, SMS, etc.) requesting personal data management.
  • Type web addresses directly into your browser for websites you wish to visit.

What Rights Do You Have Regarding the Data You Provide to Us?

You have the right to obtain confirmation as to whether or not DELTAKER is processing personal data concerning you.

Data subjects also have the right to access their personal data, request the rectification of inaccurate data, or request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the restriction of processing, in which case we will only retain the data for the exercise or defense of legal claims.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. DELTAKER will cease processing the data, except for compelling legitimate grounds, or for the exercise or defense of potential claims.

You have the right to request data portability and to withdraw consent for processing at any time.

You may exercise your rights by contacting DELTAKER using the contact details provided above, indicating “GDPR Rights” as the subject line, and attaching a copy of your national identity document (DNI) or any other legally valid identification.

You also have the right to lodge a complaint with the competent supervisory authority (such as the Spanish Data Protection Agency – AEPD).

What Are Your Obligations Regarding the Data You Provide to Us?

You undertake to guarantee the accuracy of the data provided and to communicate any changes to it.

Providing personal data is required to contact and receive information regarding DELTAKER products and services.

Failure to provide requested personal data or to accept this privacy policy makes it impossible to subscribe, register, receive product/service information, or manage the service entrusted to us.

As a user, you undertake that information provided to DELTAKER regarding third parties has been gathered in compliance with applicable law and with the prior consent of the data subject.

As a user of this website, you agree to use the website, services, content, and this Legal Notice in accordance with law, morality, good customs, and public order.

You undertake not to engage in advertising, promotional, or commercial exploitation activities through the website, nor use content—particularly information obtained through the Portal—to send advertising, direct sales messages, or any other commercial purpose, nor to collect or store personal data of third parties.

This website may contain links to third-party websites whose privacy policies are independent of DELTAKER. When accessing such websites, you must decide whether to accept their privacy and cookie policies.

This LEGAL NOTICE will be updated periodically; therefore, conditions in force and published at the time of website or service use will apply. Please read this information carefully before proceeding to use the site and periodically thereafter to remain fully informed.

If you have any questions regarding this Legal Notice, you may contact us at: deltaker@deltaker.com.

Consent

You declare that you have been informed of the conditions regarding personal data protection, accepting and consenting to the manual and automated processing thereof by DELTAKER in the manner and for the purposes indicated in this Personal Data Protection Policy.

You may revoke any authorization at any time by contacting DELTAKER.

Applicable Legislation

The legislation applicable to this LEGAL NOTICE shall be Spanish law, and the competent jurisdiction for any claims arising from this website shall be the Courts and Tribunals of CASTELLÓN DE LA PLANA, the user expressly waiving any other jurisdiction that may correspond.

Website Content and Links

Links contained on this website may lead to third-party web content. The sole purpose of these links is to assist you in finding resources on the Internet that may interest you. However, these pages do not belong to DELTAKER, nor does it review their content; therefore, DELTAKER assumes no responsibility for content, information, or services appearing on such sites, which shall be for informational purposes only and in no way imply any relationship between DELTAKER and the persons or entities owning such content or sites. DELTAKER cannot be held responsible for the operation of linked pages or potential damages resulting from access to or use thereof.

Links pointing to the DELTAKER website must meet the following conditions:

  • Establishing a link does not imply any agreement, contract, sponsorship, or recommendation by DELTAKER of the linking page.
  • The webpage containing the hyperlink shall not contain illegal or discriminatory content, content contrary to accepted ethical standards or public order, nor content infringing third-party rights.
  • DELTAKER may request the removal of a link to its website without providing any cause. In such case, the linking page must proceed to immediate deletion upon receiving notification from DELTAKER.
  • DELTAKER assumes no liability nor guarantees the quality, accuracy, reliability, correctness, or morality of content or services offered by the hyperlink. The user assumes sole responsibility for consequences, damages, or actions that may arise from accessing the hyperlinked webpage.
  • The webpage containing the hyperlink may not contain any trademark, brand name, logo, slogan, or other distinctive signs belonging to DELTAKER, except for signs forming part of the hyperlink itself.

Intellectual and Industrial Property

All elements comprising this website, as well as its structure, design, source code, logos, trademarks, and other distinctive signs appearing on it, are owned by DELTAKER or its collaborators and are protected by corresponding intellectual and industrial property rights.

Images and other graphic elements contained herein are likewise protected by intellectual and industrial property rights.

DELTAKER expressly prohibits “framing” or the use by third parties of any mechanisms that alter the design, original configuration, or content of our portals.

The use of content must respect specific licensing terms. Reproduction, distribution, public communication, transformation, or any similar or analogous activity is strictly prohibited without prior express authorization from DELTAKER.

Regarding references to third-party products or services, DELTAKER recognizes the corresponding industrial and intellectual property rights in favor of their owners; mere mention or appearance on the Website does not imply the existence of rights, responsibility, endorsement, sponsorship, or recommendation by DELTAKER.

Liability

DELTAKER does not guarantee the absence of errors in website access or content, nor that content is completely up to date, although it undertakes to make best efforts to avoid, rectify, or update them.

Access to the DELTAKER website and any use made of information contained therein is the sole responsibility of the user.

DELTAKER is not liable for security errors that may occur, nor for potential damage to the user’s computer system (hardware and software) or stored files/documents resulting from viruses on the user’s computer used to connect to website services and content, browser malfunction, or out-of-date browser versions.

DELTAKER is not responsible for stored information and content in, including but not limited to, forums, chats, blogs, comments, social networks, or any other media allowing third parties to publish content independently on this website.

However, in compliance with LSSI regulations, DELTAKER makes itself available to all users, authorities, and security forces, actively collaborating in the removal or blocking of content that could affect or contravene national or international legislation, third-party rights, or morality and public order. If you consider that any content on the website falls into this category, please contact DELTAKER.

DELTAKER is not responsible for replies sent through various email addresses appearing on its website; no binding legal effect may be derived from them.

Cookie Policy

The DELTAKER website and its domains use cookies (small information files sent by the server to the user’s computer accessing the page) for proper website operation and display, as well as for gathering statistics.

Use of Cookies

DELTAKER, or a third party contracted for audience measurement services acting on its behalf, may use cookies when a user browses website pages.

DELTAKER web servers automatically detect the IP address and domain name used by the user. All this information is registered in a server activity log file that allows subsequent data processing to obtain statistical measurements, such as page impressions, number of visits to web services, etc.

Additionally, DELTAKER maintains a presence on third-party portals and services. To review privacy conditions and cookie policies for these platforms, please consult their respective policy pages:

Types of Cookies Used by This Website

Specifically, the cookies used by this website are:

  • _ga, _gid: used to distinguish users.

Revocation and Deletion of Cookies

You may access your browser settings at any time to accept or reject all cookies, or select which cookies you allow or disallow, following the procedure corresponding to your browser:

Consent for the Use of Cookies

The User declares having been informed of the conditions regarding the use of cookies, accepting and consenting to their use by DELTAKER in the manner and for the purposes indicated in this Legal Notice.